Performance Management Courses
Available Courses
• How to Appraise Your Staff
• Preparing for the Appraisal Interview - Training the Appraisee
• Managing Stress and Performance
• Coaching and mentoring
• How to Market and Grow the Business
An
appraisal should be mutually profitable for both the appraiser and the
appraisee. It should enhance communications and improve working
relationships. The workshop will look at different systems, help you
prepare for the formal interview and practise your skills.
Course Content
• The process of performance management
• Clarifying the role of the appraiser
• Giving constructive feedback
• Motivation and performance management
• Using an appropriate system for the business
• Planning and practising effective interviews
• Agreeing objectives and performance indicators
• Benefits of effective perfomance maangemen
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Employees
need to prepare for the appraisals as well as the appraisers.
This is crucial for developing commitment and ownership of a dynamic
process. Managers should invest some time to train appraisees so that
they know what their role is and can consolidate their skills.
Course Content
• How adults like to learn
• Appraisal interviews and performance management
• Skills and behaviours for effective interviews
• Agree SMART objectives and development plans
• Developing training skills
• Importance of effective preparation
• Role of the appraisee
• Increasing motivation
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Businesses can no longer afford to ignore high levels of stress at
work. This has both a human and a financial cost, of low levels of
performance and quality, absenteeism, staff turnover, and poor staff
relationships.
The course will help you to develop a greater awareness of both the
symptoms and effects of stress within yourself and others and initiate
a Work Positive strategy for your business.
Course Content
• The nature of stress
• What is the impact on the business
• Self awareness and risk assessment
• Action plan for a healthy workplace
• What are its causes and symptoms
• Health and Safety
• Strategies for tackling stress
• Relaxation and perfomance
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Most people learn their work skills on the job. Sometimes this results
in developing bad habits. All team leaders and managers should learn to
become the coach of their team. It is a very effective, time and cost
efficient way for individuals to learn. Others have the knowledge but
seem to have problems in putting their learning into practice.
Mentoring could be the answer. This practical course will develop your
skills, help you put them into practice and measure their impact.
A four week gap between the workshops allows participants time to
develop staff and implement their action plan that concerns them. The
course trainer will be available to provide support remotely for
delegates.
Course Content
• Performance development
• How does mentoring work?
• Identifying developmental needs
• Putting coaching and mentoring into practice
• Applications for coaching and mentoring
• Coaching model
• Questioning techniques
• Evaluating and measuring results
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All businesses are concerned by staying competitive, finding clients
and taking advantages of new business opportunities in South East . Do
you know how to market grow your business? This practical course will
show you the way.
Course Content
• The Kent 20 /20 Vision
• Techniques to help promote your business
• Targeting for success
• Managing and implementing the plan
• Introduction to marketing planning
• How to integrate commucniations
• How to profile and find your potential customers
• Managing changes
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